Please Contact us When Placing an order and add white edges free of charge.
2.To keep down the shipping cost and avoid the frame damaged on shipping,no mat, no inside frame, no outside frame ,only canvas rolled.
3.As the lighting effects, the color of objects maybe a little different from pictures.
4.This excellent quality canvas print is without inside and outside frame to keep down the shipping cost, but this size is usual photo frame size and you can get ready frame easily.
5.The painting is not handmade, it is printed by machines.
6. If you need custom sizes, please contact us.
Question1 MATERIALS:
Answer: Museum quality poly/cotton canvas with satin varnish * 280gsm Cotton Canvas -
Question2 What type of packaging do you use? Answer:Very carefully packaged in 3 protective layers. It is very low chance to be damaged.
Question3 Sizing details: Answer:Sizes are over all for set (see attached photo with the sizing guide on each of our product).
Question4 How i can track my parcel? Answer:We send you a track number after it will be shipped (usually it take 1-2 working days to print
Question5 My delivery address is incorrect or has changed,What do i need to do?
Answer:Please Contact Us As Soon as Possible for the change of shipment address. We cannot change the address after your order has been shipped.
Question6 How long does it take a deliver?
Answer: We stated that we need 1-2 working days to produce it and carefully wrap it and 30 business days to deliver. But usually it take 14-21 days for the post office to deliver, but sometimes it takes and more.
Question7 Can I customize/personalize my canvas print? Answer: Yes, usually it possible to customize.
Question8 Does my canvas come framed? Answer: The picture does not have frame by default, if you want frame, please click the link of frame.
Question9 Review
Answer: Our reputation is built on great customer experience. Please take the time to provide feedback on our shop and your experience with us.
Your satisfaction is very important to us and we wish to work with you to resolve any issues, if you are not able to provide us with a 5 star rating for whatever reason.
